Shipping policy

Everything ships frozen.

ChillBar ships in an insulated cooler packed with dry ice. We only ship to states we can reach in two days or less, because anything longer and your ice cream arrives soft.

Where we ship

AL, AR, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, VA, VT, WI, WV, WY.

We do not currently ship to AK, AZ, CA, HI, ID, MT, NV, NM, OR, UT or WA. We are working on it.

Minimum order

Three boxes. A smaller shipment does not hold its temperature in transit.

Cost

10 dollars flat, anywhere we ship.

When we ship

Orders from this drop ship the week of October 22.

After that we ship Monday through Wednesday only, so nothing sits in a truck over the weekend. An order placed Thursday, Friday or Saturday ships the following Monday.

Tracking

You will get a tracking number by email within about a day of your order leaving us.

When it arrives

Unpack it and put it in the freezer the same day. There may still be dry ice in the cooler. Do not touch it with bare hands, and let any that is left evaporate in a ventilated room.